Your site on different devices and how the mobile version works
A major part of the last release was addressing the way your site is displayed on different devices. A key part of this was the mobile HTML view, but more than that we had to put in place a plan to cater for all devices that let us decide which version they should see based on their screen size and Flash capabilities. Generally mobile devices will see the mobile HTML, while large non-Flash devices (e.g. iPad) will see the desktop HTML and Flash enabled devices will see the Flash. As the new Android tablets start hitting the market in larger volumes this year, we'll see how they perform and choose either the Flash or non-Flash view appropriately as the default.

Snooty fox website

Snooty fox on 3 HTML devices

Snooty fox on Galaxy Tab (Andriod with Flash)
Mobile HTML
So version 1.0 of our mobile HTML is now live. It is optimised for small screen mobile devices in that the content of each page is ordered in a single column for ease of reading, images are resized for the device size, links are made larger for ease of use and the navigation uses a roll out menu leaving more space for the content.
It's definitely a version 1.0 for us because we already have a list of improvements we want to make, but we also want to gather your feedback to understand things you think it doesn't do well and get ideas on other improvements you'd like to see.
How it currently works
When you build a site with us you are allowed to lay out your content in any way you like. You can move any object to any position, you can layer objects on top of each other and you can change the colour, size or rotation of nearly anything. This is great as a free form design package, but it can be hard to see what the underlying 'structure' of the page is. As a human looking at your site it's obvious, but as a piece of code 'looking' at your site and trying to figure out what is important and what isn't, then it's not always easy.
The challenge for us in creating this mobile version was to write an algorithm that analyses your Flash page, 'understands' the logical order of your content and then lay this out in a single column for mobile. The code seeks to prioritise the 'important' content and make sure this is displayed without 'noise'. So our code makes a few assumptions about what is important and how objects relate to each other.
Columns, groups, headers and footers
To create a structure for your content we try to group things into rows and columns and then identify a header and a footer. When we look at an individual page the content of that page is combined with the content of the page master so we look at all objects together.
We first attempt to group objects that are related. This includes objects which overlay each other, or objects in close proximity to each other through the x or y axis.
TIP: If content is related, keep it lined up (e.g. Look at the x or y positions to keep them in a line) and this will help us group them correctly.
Using this technique we can identify rows and columns of content within your site. When we have to display this in a single column for mobile then we need to choose which column is the primary content (should be displayed first). We assume that the widest identified column is the key content and display this one first, then the other columns.
TIP: Make your most important content part of the widest column.
We also attempt to identify the 'header' and the 'footer' from the page and page master content. The 'header' is defined as any content that appears above the site menu, or in the case where you don't have a menu then the first 'row' is deemed to the be header. Similarly for the footer, we use the placement of certain widgets (e.g. the 'welcome/login' widget or the social media links widget) as indications of the start of the footer, or in the absence of these the last row is then deemed to be the footer. We may add explicit 'guides' for the header and footer in the future.
TIP: Experiment with the position of objects to help correctly define your header and footer.
Items that are ignored
We ignore some 'images' or empty text boxes if they are covered up by other objects. The reason we do this is that some objects are only on your site to create a visual division based on the Flash layout which will be different in the single column layout. For example putting a coloured square behind some text may be part of your design on the Flash site, but for the HTML version the text is most important and the square should be rendered as a separate image. So if you have an image or empty text box underneath other objects they will not be shown in the HTML.
TIP: If there is an image you think should be shown but isn't, make sure it's not covered by something else.
This is one area will will try to improve in future releases including one idea that may give you a specific flag on objects to say whether they should or shouldn't appear in the HTML version. We would preset these, but you could override them.
Design
At the moment the design of the mobile HTML version is reasonably generic. We take your HTML background colour and use this, but we don't apply any additional styling to text colour or menu colour for example. We experimented with taking some settings from your site and applying these (e.g. Menu colours) but found that because people build menus differently we couldn't be certain these settings were correct. Some sites looked great, some were unusable. We will work on improving this in future releases, perhaps adding specific settings for mobile styling.
Menu
For the mobile HTML, the 'menu' button at the top will always display at the top of your site even if you have 'hidden the menu from this page'. This is to ensure there is always a way to navigate the site. The menu will display all pages in your site except those that are 'hidden from the menu'.
SEO rules (H1, H2 and H3)
The first 'title' text box that appears on your page is marked up as an H1 title. Any other 'title' text boxes are marked as H2. In your body text if you have a line at the beginning of the text box that is bold and less than 120 characters long this is deemed to be an H3 title. All other text is just text.
And that's about it. I hope that makes some sense and please let us know if you have any questions.
Comments
Hi there - can you please advise what the url is for the snooty fox website.
It sure would be great if you could provide a actual screen cast which outlines the above - its challenging to wrap the mind around the whole outline above. Would The Sitemaker team consider doing a screen cast to present the new updates? Seriously... I would be willing to pay a subscription fee for a scree cast that outlines all these new up dates :)
Thanks in advance,
Byronious
If im honest i think the mobile version looks PANTS, it would be alot better if its just the full version of the site like any other website.
But thanks Moonfruit for the feature :-)
It would be interesting if an algorithm could be developed that calculates how the user is viewing the website and if on a mobile device - re-directs them to the mobile site. For example, If I had two websites with separate domains a .co.uk for desktop viewing with lots of info and features, and then another, simpler .mobi website designed for smaller devices - it would be great if a system could be designed to re-direct the viewer. (much like when accessing a global companies website and being re-directed to the uk version). Is this even possible with the moonfruit software? Or is there a better way to cater for all devices?
@Lea - I'm sorry you're unhappy with the mobile version. Most big sites are now showing mobile version of their site on small screen devices (e.g. the bbc) rather than the full site. So this is a way that we can generate these for our customers. If you want to see the full device on a mobile, most new Android phones will support Flash and therefore allow you to do this.
@Simon - currently we detect if a viewer is on a mobile device and show them the mobile optimised version. Do you mean that instead of doing this we redirect them to a different URL, e.g. and alternative website?
@Joe - Im gratefull for the work you guys have put in to the mobile version, but its the Snooty fox on 3 HTML devices version that looks a mess in my opinion :-/
Lea.
I agree with simon that we should have the opportunity when a user views the site via mobile to redirect the user to another moonfruit based website designed specifically for mobile viewing.
This would help so much because the mobile version site would have been designed perfect for the user and not designed for web based viewing.
In the control panel could you not add a space where we can add a url which is for users for mobile viewing? So when a user visits the main site via mobile they are then redirected to the mobile version? Just a thought.
Hope I make sense on this, thanks.
I also agree with simon and Beryl that we should have the opportunity when a user views the site via mobile to redirect the user to another moonfruit based website designed specifically for mobile viewing. Maybe URL /m ie username,moonfruit.com/m/home
@Simon, Beryl, SoWell - that's an interesting idea and we'll take a look at it. Our objective is that you will be able to build something once and that it will render correctly on whatever device is looking at it. If we divert customers to a different site it means you'll have to maintain two different sites which won't be ideal. What is it about the mobile version that you'd like to see better/different? Is it more control over what is in/out? More design control? Thanks, Joe
Hi Joe,
Thanks for getting back to me, I'm glad my comment has provoked some thought. I've been following mobile site design for sometime now, but never actually attempted to create a website solely catered for mobile devices as of yet. With the new features on moonfruit, I thought it would be good if we were able to create a separate, much simplified version of our websites - so that the user could be re-directed from the main website to the mobile website if viewing on a mobile device.
I know that this is no easy task, as there are many different mobile and tablet screen sizes. I understand that the new moonfruit features do this, however as a designer - I would very much like more control on how the mobile version looks. The mobile versions are a big improvement on 'no flash' browsers (such as my smartphone) however I do feel a little powerless - especially if a client was to tell me that something is not displaying properly when viewing the mobile version of their website on a 'no-flash smartphone'.
Thanks, Simon
H1 Tag turns into H2 Tag when put on right???
Is this something to do with the new Mobile Version? My understanding of the SEO rules for H title tags was that MF takes the H1 tag as the first / highest placed title text box on a page. I have noticed on a site I am developing that this works fine when on the left of the page but when I put the title text I want as an H1 on the right hand side it turns into a H2 and another title box located below (but on the left hand side) then becomes the H1.
Have the SEO rules changed? Is this a bug?
Hi JJ@QI
Nice website, a very good example of what can be achieved with moonfruit and a bit of design software! Just have a look at your pages on a mac if you can as there are numerous text overlaps and the circles that you have placed over the bullet points are disjointed. Thanks, Simon
Thanks for your kind words Simon. Perhaps the effect you have noticed is worthy of comment from Walt or Joe. I work on a PC and everything is aligned perfectly so I don’t see what I can do at my end to make corrections? NB. I have viewed the site in Safari on my PC and it renders fine.
The issue you have noticed on the Mac could be the same as how I see MF sites on my android Tablet PC. I was going to raise this at some point here thinking it was an Android thing but perhaps it is wider than that. It seems that all websites work perfectly fine apart from ones created in MF on my tablet. What happens is that:
- the title text goes blocky/pixilated
- the body text font changes from Ariel to a serif type font causing terrible misalignments
- objects do not show where I put them
The news that Macs don’t show my sites how I designed them to is a concern. The Android issues could be even more concerning as I believe the use of these devices will explode over the next year or so.
Not a problem. I do know that text renders differently on a mac when compared to a pc so it may prove tricky to design for both using moonfruit. (I don't think that this is anything to do with the moonfruit software itself). I tend to design and work on a mac, but then crosscheck my websites on a pc.
The problems you have experienced with tablets may be early development issues? Hopefully this will improve with time? Looking forward to the feedback from Moonfruit... Thanks - Simon
Hi Guys,
In the past using a Mac usually meant using Safari. Safari and Mac render some fonts differently to those of PC. In fact standard fonts on a PC O/S can differ quite a bit from Mac standard Fonts. Browsers do their bit to match if fonts can't be found but not always.
We have generally always advised customers to use Graphic fonts as these are rendered exactly the same no matter what system or browser you use - they're are after all graphics.
The fact that one person sees a site looking correct on one Mac and another not may depend on the OS, the browser and the installed fonts. Not ideal, not perfect but that is cross platform computing for you.
With regards on the Tablet, well the same applies. Although slightly different as it may depend on the Flash Version running but may also involve what browser is being used. That said, the tablet and mobile versions are just a start for us so the feedback you guys have provided above is very useful. I've already passed your comments going back to Tuesday, February 15 2011, 13:27 by Simon, onto Joe and the Dev and Design teams.
We obviously want to do our best to minimise the differences between PC and Mac and devices where we can. Some things may be out of our control but where possible we will certainly look for a way round issues - like we're doing with algorithm's for non-Flash devices.
Keep the feedback coming - it's great to know what going on for you guys.
Walt
Hi Joe,
I have sent a ticket regarding the directory widget and haven't received any reply yet. What happened to this useful widget, I used to use it for the database of the football players profiles. Will there now be an alternative for this widget in the near future?
THANKS.
Atlas
Hi there,
I would just like to add my support to Simon and the other's suggestions that we are able to have an auto redirect to another website that we have designed for our mobile visitors. I will be having to design an alternative site and manually put in the link anyway as the mobile version of my site is unfathomable.
Please techno wizards get on this one!...
Louise
I would just like to have more control as to what appears and what should not and possibly the layout order.
hi there
is there a possibility of being able to edit my site whilst using my ipad. i am unable to do this, i dont mean the ability to change everything but to upload pictures and edit small text?
I'm disappointed. I have this great looking website and hot mess of a mobile app. Not going to compromise my website look for the mobile app.
Will be eventually have control over what is viewable and what is not?
To simplify it. Should be our logo at the top, then a single column navigation buttons and a social media bar. All that should should show through are headers, content text and logo.
I hope for more control.
It would be nice if you could personalise the design as the grey colour I have is boring and I dont know how to change it. Could we maybe personalise the text and background etc for the mobile site? :) otherwise very good and I love it!!!!!
Hi, this is a pretty big issue for me and unfortunately not something i realised before i signed up for moonfruit. Could you please give some sort of timeframe for when SOMETHING will be done about this, whatever it is you decide to do?
I love Moonfruit and have huge respect for the work you guys are doing but i I (and clearly others also) need this issue to be resolved asap!
Thanks guys!
I think the mobile site is great - runs very slow though and for some reason, the line "To change your logo, go to the . . . under Design" appears under the logo, but I'm not logged in on my mobile device.
I'd like to be able to design my mobile site based on the formula you need. It would be cool to drag and drop items where they should appear on the mobile site.
Hi Moose, which issue specifically? If you're talking about no-Flash on Apple's portable devices (phone/tablet), well there's not much we can do other than work towards improving the rendering of the HTML version.
Jessica, work continues but we haven't yet looked at editing on portables, simply the viewable version to your visitors.
Walt
Hi
I have been reading this thread with interest and appreciate the difficulties the flash limitations provide for Moonfruit users / Moonfruit alike. Clearly Moonfruit is limited given that it does not control Sitemaker.
However, would a solution along the following lines not work? Moonfruit could set up a mobile redirection service not contingent on the Sitemaker software. It could work where by opting in, the users domain is in the first instance directed away from Sitemaker and through a mobile detection portal based on redirection script. If laptop / desktop is detected, the user is directed to the normal Moonfruit flash page. However, if a mobile device is detected, the user is directed towards a .mobi address. The .mobi service could be provided by an existing partner such as Widget Box.
Im not technical, but surely this seems like a practical solution that would be of great benefit to Moonfruit and the user. The walled garden approach to limiting the users using a Moonfruit favoured partner would further have commercial benefit and enable Moonfruit to use a third party to white label for it if desired. Further, by being an opt in service, only rhose who have a real issue with present html arrangement would use it (I presume mainly businesses). I suspect the majority of Moonfruit users are happy with the present offering, but my business need addtional control.
Hi Tim,
Moonfruit and SiteMaker are one and the same, so we do have the level of control that would be required for this.
We are currently concentrating on improving the current mobile view, but we do always have an eye open to additional options, and this is one that could be possible in a future release - I'll pass it on to the relevant people.
HTH,
Gary
Hi,
I am trying to view
<a href="http://www.aaurc.co.uk/">www.aaurc.co.uk</a> on my Palm Pre. The problem is the Pre supports flash (hurrah!) but doesn't allow zoom and scroll of flash (boo!) so the site is hard to use.
It looks great but buttons etc are way too small :-(
Is it possible to manually select which version of the page to view? The mobile or even std HTML might work better on the small screen.
Cheers,
Dave
PS my IE7 won't display the preview / send, I've re-entered this in firefox.
Hi,
I'm afraid it isn't currently possible to choose which version of the site is displayed if you are initially served the Flash version - apologies. However, the mobile HTML is still a work in progress, and I will speak to the Development team about this.
HTH,
Gary
im trying to make http://madubstep.moonfruit.com/ wesite look good on devices but it looks horrible and not in order at all. how can i edit the iphones view of it?
Hi Jack,
I'm afraid it isn't possible to edit the HTML version of the site directly, but the post that you have commented on does explain how the order and formatting is currently worked out.
This is a work in progress, and we should be rolling out some more updates to it in the near future.
HTH,
Gary
I'm concerned that this issue was raised back in February and five months later nothing has been resolved with no solution pending. I have spent a lot of time on my site only to find it's completely unusable on mobile devices and makes no sense. I feel this should be made clear when you sign up to moonfruit. I'm paying a monthly subscription and need this resolved. What suggestions do you have for me to allow mobile devices to view my site correctly whilst I wait for you to sort this out and when will you be sorting this out.
It frustrates when I get a call from someone who I know owns an iPhone and they say "Your site looks awful!", that said, I've just got myself a Samsung Galaxy S2 which supports flash and although it detects the html version and displays it, you can scroll to the bottom of the page and click on "normal version" and there you have your website as it was intended to be viewed - hopefully everyone will catch up and do the same soon and Apple will end their dispute with Adobe...
Hi Elizabeth,
Unfortunately, this really isn't something that can be solved using the current technology - Joe's post explains how the software currently produces a site, and why this cannot be replicated on a device that doesn't support Flash.
Our software is primarily aimed at desktop users for this reason, and will continue to be for the foreseeable future. The mobile HTML version is a compromise, that allows most of a site's content to at least be visible to non-Flash devices, and isn't explicitly advertised on our site because the vast majority of our users design their sites to be viewed on other desktops or laptops.
As Paul has pointed out, more and more mobile device manufacturers are now adding Flash support to their devices - in addition to the many Android devices that already offer it, Blackberry's new tablet supports Flash too. At the moment, only Apple have taken the opposite stance.
HTH,
Gary
I have a new android phone. My site I have created www.leonards-jewellery.co.uk still comes up as HTML. There is an option when you scroll down to "View standard version " my site comes up perfectly when I click the link. Sorry if I have missed this in the thread but why does the site not just direct strait to the "standard version"???
Hi Neil,
This happens at the moment because the majority of Android phones still don't have the full version of Flash player installed - it is only available on 2.2, 2.3 and 3.0, but earlier versions are still in widespread use.
If we set it to display Flash by default, Android users without it would be directed to the Desktop HTML rather than the Mobile one. This isn't a permanent solution - if the current figures change, we will probably change too.
HTH,
Gary
Hey Guys - I would like to make a simple suggestion that may help in the interim regarding the mobile display issue.
Instead of redircting a user away from your main site to view a mobile friendly version, moonfruit would provide a simple option where we can provide an onsite page url to send the visitor to. Then all we do is design that page in a simple way that provides the user with the relevant info they require, contact details, graphics ect.
I have just tried this with a blank page on an existing site and it looked okay.
So all we would do is input that page url into our suggested mobile redirect option and when a mobile visitor lands on our site, they are immediately directed to our mobile friendly landing page.
It feels to me that this option could easily be integrated into the moonfruit platform and would certainly help people take a few steps closer to the ideal, whilst Moonfruit develps the next upgrade.
I would love to see this implemented and I dont think it would be that difficult.
I hope this makes sense and I would love to hear your honest feedback.
If this is something that could be integrated into Moonfruit, lets get is started! It would be a great help
Kind regards
Jamie
Jamies suggestion above would be a massive help to alleviate this serious mobile/html/flash issue.
Hi Jamie, subcreator,
Although this isn't planned for the immediate future, it is something that we are looking into as a possibility for a future update.
HTH,
Gary
Hi Gary
That is great news - although I would have to say that for those of use that use Moonfruit as a way of building Business Websites, the mobile feature far out weighs the blog feature in importance. Of course it is important to the mass user base but mobile is becoming so very very vital to business websites that this would be an aswome feature to include as soon as you can.
I look forward to your next update
Kind regards
Jamie
<javascript>if ((mobile =!!(navigator.userAgent.toLowerCase().match(/(iPhone|iPod|iPad|blackberry|android|htc|kindle|lg|midp|mmp|mobile|nokia|opera mini|palm|pocket|psp|sgh|smartphone|symbian|treo mini|Playstation Portable|SonyEricsson|Samsung|MobileExplorer|PalmSource|Benq|Windows Phone)/i)))) { document.location.href = “http://www.google.com”; }</javascript>
i tried using this script in the page master, and it would let it. Firstly, not being that code knowledgable, is it correct, and secondly is there any way of making this work to direct in to another page (just used google to see if it would work)
many thanks
Ben
The ability to view the site in a well structured way is vital in this day and age. My site is totally mashed on a mobile and I have lost business due to this.
Please sort something out so that moonfruit site are up to date with the rest of the mobile website community.
I would have not signed up for moon-fruit had I not known that we could not alter HTML. I think the company needs to specify this when you sign up that it is a completely flash based website. I am outraged and want to find a different website provider now. How come moon-fruit is coming out with the new blog meta, and not the fix to this problem? it blows my mind.
Hi Robbie,
I'm sorry that the software doesn't suit your needs. However, please note that we do not hide the fact that the software is Flash-based, and we certainly don't consider it a problem - indeed, the idea behind our software is that people shouldn't have to learn HTML in order to build a site.
Kind regards,
Gary
Can anyone explain why we can't just edit the mobile version of the site ourselves? I know Moonfruit have built their system that guesses how it should be laid out on a mobile device, but it clearly doesn't work and never will work for every site.
My site, for example. The ability to design your own menus exactly how you want them to be is so bad in Moonfruit that I had to make individual links and hide the menu on each page. However, this makes my mobile site have two menus. What's worse, the links for the one I manually made don't work because the algorithm Moonfruit uses to convert the site doesn't seem to recognise image link widgets.
So, why can't we just edit the mobile site ourselves? However, if Moonfruit insists we can't edit it ourselves, can we please have the option to make a seperate mobile version of our websites in flash for Moonfruit to convert? That way we can keep our sites how we have built them for full-size devices and also build an optimised mobile version.
Moonfruit, please stop punishing people for using your site builder. You will only drive customers away. I have a free Moonfruit website for a year because of another purchase I made, but, as it is at the moment, there is no way I will stay with Moonfruit after that year is up. There are just so many problems with it.
Hi Guy,
Although the algorithm doesn't always produce a perfect reproduction of the Flash site, we've yet to come across any that have simply 'not worked' - could you let us know what you've seen?
As explained in Joe's post, the generator is still a work in progress, and we are continuing to work on it and add refinements. We decided to make this an automatic process because editing the mobile version of the site can quickly become very complicated, and we don't want to add unnecessary complications to software that we advertise as simple!
Far from driving customers away, the feedback we have had on the mobile HTML has actually been broadly positive. We won't pretend that it is perfect for everyone, but I should reiterate that this is an add-on - the sites we produce are designed for desktop use, and this isn't something that we are likely to change in the near future.
Kind regards,
Gary
The mobile version is a disappointing, useless mess! It looks NOTHING like the proper version of my site and on some pages, there are whole sections of texts missing, nevermind photographs. Some pages don't even make sense on the mobile version. I am getting complaints from my site members.
The lack of control of mobile version is frustrating and afraid it is affecting our business traffic. From all mobile devices I have tried, the message "To change your logo, go to the . . . under Design" appears under the logo while not logged on. My customers are viewing this, how do I change it?? Also, the mobile version is very slow to load and freezes.
Truly hope that moonfruit is working on resolving these issues. Mobile traffic is VERY important and I can't see how focusing on just desktop will provide your subscribers with best service. Other than mobile issues, very glad for moonfruit features, but again, can't stress how important mobile viewing is for our customers. Please help!
Hi arkdebt,
As Joe explained in the post, it simply isn't possible to directly recreate the look and feel of the Flash site, due to the way they are constructed in the first place. However, you shouldn't be missing large portions of content. I'd suggest sending a ticket through to Support, giving a few specific examples, so that we can look into it.
Cristi: The text you are seeing is default text from the original template, and is probably hidden under another object in the Flash version of your site. If you go into the Page Master, you should be able to find it and remove it. As for the freezing - it's just a straightforward HTML page, so something is wrong there - could you send in a ticket?
HTH,
Gary
Hola Gary,
I'm fairly new and inexperienced moonfruit user and have been following this thread for a while. Now I know some sites aren't coming out all that well on the html version as its been pointed out (mines so bad its funny). However it's been said that to date there hasn't been one that has simply not worked. Well my site has lost all its buy now/add to card buttons on the mobile version as well as the product pictures on their landing pages. Basically it just does not work. How soon can we expect an update as I am having to ask clients NOT to look at my site on their phone which is a bit crackers!
Cheers :)
Can moonfruit please help I have a number of issues with my web site not working right on mobile devices both android and iphone/pad. Everything works fine on pc.
After installing a Facebook like button the page became unstable on the mobile device(Page jumps about). Uninstalled the like button everything works great, but I want the like button.
The link to my face book page doesn’t work on mobile device just takes you to facebook log in. Again works fine on pc
HTML snippets don’t work on mobile device, again works fine on pc. Had to uninstall no point in having features that don’t work. At the moment on the free plan but want to up grade however very concerned about the issues regarding mobiles.
David
Hi David,
Can you let me know your website David and which pages you're referring to. Also can you let me know what devices specifically you are testing these pages on.
Thanks
Walt
Facebook link doesn’t work on all the iphones/pad and android phones/pads I tested at my local curry’s branch. However the link did work on the widow’s tablets. Face book link is on the home page. Like I said uninstalled the like button and the HTML snippets because of the issues. My web site is www.rhyldrivertraining.co.uk
Regards David
If Moonfruit aren't going to allow us to manually edit the mobile versions of our site, can they please allow us to turn off the mobile version completely? My website looks so bad and does not work that it puts of customers.
Could we potentially also have an option to divert mobile users to another site?
I hope Moonfruit can at least implement the above in lieu of having a real mobile web builder available.
Hi David,
The page and Facebook link seem to load fine on my Android phone - can you confirm what you saw? Thanks.
Guy - This isn't possible at the moment, but - as mentioned a little further up in the thread - the current mobile HTML is subject to change, and we will be looking into numerous ways to improve the product. You aren't the first person to make those suggestions, and I expect that they will be taken into account.
HTH,
Gary
Hi I got the facebook link to work by reinstalling it. Tried to install the facebook like button again, just like before by htc android phone couldn’t resize the page correctly. Page just kept jumping around, made the page unusable. All other pages ok. Uninstalled the like button back to normal, like button works fine on laptop. Got the code from facebook and followed Moonfruits guidance to install the like button using a HTML snippet but no joy. Has anyone else had this issue on the mobile format any help would be welcome. Like button uninstalled at the moment
One more thing the contact form Doesn’t work either
Hi David,
Can you let me know what phone you tried this on? I tried your site on an iPad and an HTC Desire, and there was no jumping.
Unfortunately, the form widget will not work because it is a Flash-based widget, and the backend cannot currently be linked into the HTML.
Gary
I too am concerned about the Mobile version. I am having to trade off features in the flash version so that the mobile version looks OK.
PLEASE AS TOP PRIORITY PUT IN A "HIDE IN MOBILE VIEW" FLAG AS SOON AS YOU CAN.
(especially on the page master)
anything else can wait. I will then be able to stop destroying my own website to make the mobile version bearable
That is all I really need
Hi Gary,
Thanks for that.
Please do make these solution options a top priority! I hope you will make them options, too, so people can choose the best route for their site.
In the mean time, do you know if any coding exists that we can put in our sites to redirect people to a chosen site for those who are on mobile platforms? I know you can do this in an HTML based site so would this work through the HTML code entry on the site builder?
Thanks!
Hi,
I'm afraid it isn't really possible at the moment - you could put an HTTP redirect into an HTML Snippet on your homepage, but this would still require the mobile page to load first. It is, however, one of the improvements that we plan to look into.
HTH,
Gary
Hi Gary.
Until a better option is presented by Moonfruit, I am trying to come up with alternatives for my mobile version. I hope you can help with these options:-
Option 1. I am thinking of having an index page where a user can select whether they want to see the mobile or desktop version - fine on a desktop, but, at the moment, a mobile user will still see the mobile version even if they select desktop. Is there a code/a way to force a mobile site to view the desktop version instead of it forcing the mobile version like it does at the moment?
Option 2. Is there a way to keep the site name showing if we direct a person to another website? I.e., if a person clicks the mobile version and they get sent to another site, can I keep by Moonfruit domain name showing instead of the other mobile site's address? I know I would be able to do this if I had my website address purchased elsewhere, so can Moonfruit do this too?
Option 3. I could have my domain name registered with another company and then the user has the option to do whatever they want. If I did this, how would I go about transferring my domain name from Moonfruit to another provider? This would not be ideal as I have a domain name included in my Moonfruit package!
Thanks, Gary!
Guy.
Hi,
I think option 2 might be the best option - if you set up your own mobile site, we could set up an address of 'mobile.yourdomain.com' or something similar. This way, users would still see your domain name in the address bar.
HTH,
Gary
As a complete non-techy person, I understand the principle of how my site works/looks on smartphones. And as an iphone users I know the problems with flash and apple. However, what I don't understand is that when I view my site on my iphone the logo appears twice, a banner ad appears twice, a facebook and twitter logos both appear twice?
Can anyone help?
Ben T-M
Hi Ben, we tried your site - paralleltrails.moonfruit.com - one of our Support team's iPhone. A 3G running latest OS update and no duplication of banners, site logo or Twitter/Facebook logo.
Are you still having this problem? If so could you replicate it on another iPhone?
Thanks,
Walt
Thanks moonfruit for a fabulous flash builder, but the problem with ipads and iphones is a huge one. I read a good part of the posts above but got bored of the same negative feedback over and over. This thread is 9 months old and nothing looks different.
It is equally important for a business to have a strong mobile look as well as a strong on a PC or Mac. Currently all moonfruit websites look dreadful on ipads and iphones and the sooner this is acknowledged the more assured i will feel.
To get round this huge failing I also bought the .co.uk for my domain and use that as a kind of 'micro HTML5' version of my moonfruit site (using Expression Wed 2). The micro site is hosted by another comnpany and looks exactly like my flash site (in look and feel only) but isnt as interactive.
On my flash site I hid text links behind the splash page image:
Flash Version | Mobile version
these show up below the splash image on an ipad and iphone but to be honest it isnt really a fix. they still see the messy moonfuit non-flash version which I feel shows me up to of choosen a cheap web-builder over a professional one.
I don't think, to be honest, Moonfruit will ever fix this unless they start incorporating a HTML5 based builder and its because of this that as soon as I find an alternative I'm going to have to leave moonfruit.
I try and tell people its great but they look on their iphones and see how nasty it looks. Its hard to sell moonfruit to people.
Such a shame.
If this doesn't get fixed-moon fruit will not survive. If it is not a top priority -it certainly should be. The flash site is great. The mobile site is a bonus (at least it's there!) but we need more control of how it is arranged -no algorithm is going to replace the human eye.